Shipping policy

At Bejeweled by Joelle, we do our best to get your order to you quickly and safely.

Processing Time

• Orders are typically processed within 3–5 business days unless stated otherwise on the product page.

• Custom and made-to-order items may take longer.

Shipping Methods

• All orders are shipped via USPS by default.

• At checkout, you may select alternative carriers or upgraded shipping options if available.

• Shipping costs are calculated at checkout based on your chosen method and delivery address.

Delivery Estimates

• USPS First Class: 3–7 business days

• USPS Priority Mail: 2–4 business days

• Other carriers: Times may vary depending on the option you select.

• Please note: delivery times are estimates and not guaranteed.

Tracking

• Once your order has shipped, you’ll receive a confirmation email with tracking information.

Lost or Stolen Packages

• Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.

• If your package goes missing, please contact the carrier directly with your tracking number. We are happy to assist if further information is needed.

International Shipping

• At this time, we [only ship within the United States / offer international shipping—choose one depending on what you want].

• Buyers are responsible for any customs duties, taxes, or import fees.

Questions?

We’re here to help. Email us anytime at hello@bejeweledbyjoelle.com.