Terms of service

Welcome to Bejeweled by Joelle. By using our website and placing an order, you agree to the following terms and conditions:

1. General

  • These terms apply to all visitors, users, and customers of our site.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

  • All items are handmade and may have slight variations in color, size, or design.

  • We do our best to keep inventory updated, but availability is not guaranteed. If an item you order is out of stock, we will notify you and issue a full refund.

3. Pricing & Payment

  • All prices are listed in U.S. dollars.

  • We accept major credit cards and other payment methods listed at checkout.

  • We reserve the right to change prices without notice.

4. Shipping & Delivery

  • Orders are processed and shipped within the timeframe stated on each product listing.

  • Delivery times are estimates and may vary due to postal service delays or other factors outside our control.

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details.

6. Custom Orders

  • Custom and personalized items are final sale and cannot be returned or refunded.

  • Customers are responsible for reviewing proofs or customization details before finalizing an order.

7. Intellectual Property

  • All content on this site, including designs, images, logos, and text, is the property of Bejeweled by Joelle.

  • You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Bejeweled by Joelle shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

  • Our maximum liability is limited to the purchase price of your order.

9. Governing Law

  • These terms are governed by the laws of the State of California, USA.

10. Contact Us

If you have any questions about these Terms, please contact us at hello@bejeweledbyjoelle.com.